Privacy Policy

Waiting Room is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this Privacy Policy carefully. By using the App, you agree to the terms outlined below.

1. Information We Collect

a. Personal Information

  • Name, email address, phone number, and demographic details (e.g., age, gender).
  • Appointment details (e.g., preferred doctor, appointment date and time).
  • Payment information (if applicable).

b. Health Information

We may collect certain health-related information that you provide, such as symptoms, medical history, or prescriptions, to facilitate booking appointments.

c. Automatically Collected Information

  • Device information (e.g., IP address, device ID, operating system).
  • App usage data (e.g., pages viewed, time spent in the app).
  • Location information (if location services are enabled).

2. How We Use Your Information

  • Facilitate doctor appointments and send booking confirmations.
  • Provide personalized services based on your preferences.
  • Process payments and generate invoices (if applicable).
  • Communicate with you regarding updates, reminders, and customer support.
  • Improve the App’s functionality and user experience.
  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Doctors and Healthcare Providers: To facilitate appointments and consultations.
  • Service Providers: For payment processing, analytics, or communication.
  • Legal Authorities: If required by law or to protect our rights.

4. Data Security

We implement industry-standard measures to secure your information against unauthorized access, alteration, or disclosure. However, no data transmission or storage system is 100% secure.

5. Your Rights

You have the right to:

  • Access and review the information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Delete your account and associated data (subject to legal or contractual obligations).
  • Opt out of marketing communications.

6. Third-Party Services

Our App may include links to third-party websites or services. We are not responsible for their privacy practices or policies.

7. Use by Children

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting in the App. Please review this Policy regularly for updates.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: